We provide training, workshops and think tanks for the general public, hospices, the national health service, charities, funeral directors, end of life, social care and palliative care professionals. Our courses and workshops can be tailored to the needs of the organisation or profession
Flagship Digital Assets & Digital Legacy Workshop – For Hospices & End of Life Professionals
It is important for end of life professionals to have an understanding of the internet and social media within the context of end of life. The Digital Legacy Association have developed a day long training workshop specifically to educate, improve skill-sets and provide best-practice in areas relating to digital assets and digital legacy. The workshop was developed with the support of St Christopher’s Hospice and includes contributions from a range of professionals and patients.
The Digital Legacy Association urges all hospices and end of life care providers to support patients with their digital assets and digital legacy. We argue that this is an emerging area of advance care planning and our research has found that it’a value continues to grow.
Our flagship training creates ‘digital champions’ within each hospice. Training slides, printed material, up to date tutorials and over the phone support is then provided to champions.
About the Digital Assets and Digital Legacy Workshop
The Digital Assets and Digital Legacy workshop is suitable for both internet savvy healthcare professionals and those who have little or no knowledge of social networks and online platforms (like Amazon, iTunes etc). The workshop empowers professionals with the knowledge and confidence required to provide advice to patients and bereaved families in areas relating to the internet, social media and connected devices (like laptops, mobile phones etc)
Who is it for?
Senior Clinicians, Senior Management, Hospice Leaders, Legacy Fundraisers and Digital Champions.
Areas addressed within the Digital Asset & Digital Legacy training include:
- An overview as to how communication, grief and death has changed due to the Internet.
- A comprehensive overview about the main online platforms being used in the UK and how they work.
- A comprehensive overview about the devices that are being used in the UK and how they work.
- Step by step guides as to how we can prepare for death on each platform online.
- Step by step guides as to how we can prepare for death on each device.
- A comprehensive overview about the platforms children in the UK are using.
- Guides as to how children and their parents can prepare for death on each platform.
- What the implications are for online friends, family members and followers of the deceased when someone dies.
- What are the implications of death online in relation to UK law.
- How friends and families can attain access to photos and videos of the deceased that are saved online.
- How to assist patients with passing on their data to their next of kin.
- How friends and family members can delete social media and online accounts on behalf of the deceased
- How friends and family members can address and delete an upsetting comment left on the deceased’s social media account.
- How friends and family members can use social media and online tools when arranging a funeral.
- How social media and digital platforms can be used and optimised for legacy giving
- How friends and family members can take comfort from the deceased’s social media accounts.
- What the main triggers for conversations
- What the main cues for conversations and how can they be acted upon
- How to have conversations around digital assets and digital legacy
- How conversations around digital assets and digital legacy can be used to evoke other conversations
- How to change practice and methodologies when supporting patients
- How to change colleagues practice and methodologies in areas relating to digital asset and digital legacy
- How to influence and overcome internal obstacles to help improve hospice practices
Support provided and impact analysis
- Regularly updated support material is made accessible for workshop attendees
- Training material is provided for workshop attendees to train colleagues and diffuse information
- 1 year’s telephone support is provided for all those who attend the workshop (10am-7pm Monday – Friday)
- A pre and post workshop survey is made available for hospices. This data is anonymised and made public to highlight the workshop’s nationwide impact
- Patient satisfaction survey is available to attendees from participatory hospices. It is hoped that feedback attained from hospices will be provided back to the Digital Legacy Association. This data will also be anonymised and made public to highlight the workshop’s nationwide impact
- Printed support material for the general public will be provided for hospices
Solicitor training course
We have developed a training course specifically for solicitors who deal with wills and probate. It is an intensive four hour course with no break. After the course each attendee will understand the online platforms used in the UK and how they can support their clients on each. Solicitors are also provided with printed resources and are provided with1 year’s telephone support (10am-7pm Monday – Friday)
Bespoke courses and consultancy
We have ran a range of bespoke courses and think tanks across the UK for the NHS, hospices, law firms, social networks and governmental organisations.
- SXSW (Austin, USA)
- EAPC (Madrid, Spain)
- The Next Web (Amsterdam, Netherlands)
- Digital Legacy Conference (London, USA, Berlin)
- Click Summit (Lisbon, Portugal)
- Digital Funeral Professionals (Amsterdam, Netherlands).
- Hospice UK (Liverpool)
- STEP Conference (London)
- National Association of Funeral Directors Conference (Birmingham)
- Association of Bereavement Coordinators Conference (Preston)
- National Celebrants Convention (Kettering)
- Marie Curie Conference (Edinburgh)
NHS Conferences & Events
- NHS Employers – NHS Gets Digital, Leeds
- NHS Education for Scotland, Glasgow
- NHS Wales End of Life Conference, Cardiff
- NHS Blood and Transplant – Organ Donation Conference, London
- NHS Hull Clinical CGG, Hull
- NHS Wandsworth CCG – Digital Drop In Session for Professionals, London
- NHS Haringey CCG – ‘Let’s talk about Dying, London
- Royal Free London NHS Foundation Trust – Royal Free Hospital Patient Safety Training, London
- Doncaster CCG – Doncaster End of life Conference, Doncaster
- Royal Cornwall Hospitals NHS Trust, Cornwall
- Newham Council
- St Francis Hospice, Berkhamsted
- St Christopher’s Hospice, London
- Royal Trinity Hospice, Clapham
- St Joseph’s Hospice, London
- St Elizabeth Hospice, Ipswich
- Marie Curie Hospice, London
- Ty Hafan, Wales (virtually)
- St Anns Hospice, Manchester
- Cornwall Hospice Care
- St Giles Hospice
Training for the general public
We run digital legacy training courses, IT drop in sessions and thought provoking awareness initiatives for the general public. We feel that it is important that society is digitally inclusive. We campaign for digital inclusion in hospitals, hospices and within our community. Examples of our campaigning can be viewed in eHospice and the British Medical Journal.